Privacy Policy

Effective Date: January 1, 2024

Your privacy is important to us. This Privacy Policy explains how TangkiCinta collects, uses, and protects your information.

1. Introduction

TangkiCinta ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using TangkiCinta, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, password)
  • Parent profile information
  • Children profiles (names, ages, interests, love language preferences)
  • Activity completion records and notes
  • Communication preferences
  • Feedback and correspondence

2.2 Automatically Collected Information

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (features used, time spent in app, interaction patterns)
  • Log information (IP address, access times, app crashes)
  • Analytics data (app performance, user engagement metrics)

2.3 Information We Don't Collect

We do not collect sensitive information such as financial data, health records, or precise location data. We never knowingly collect information from children under 13 without parental consent.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To personalize your experience with customized activity recommendations
  • To track your children's love language patterns and progress
  • To send you reminders and motivational content
  • To improve our app and develop new features
  • To communicate with you about updates and support
  • To ensure security and prevent fraud
  • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our app (e.g., hosting, analytics)
  • Legal Requirements: When required by law or to respond to legal processes
  • Protection: To protect the rights, property, or safety of TangkiCinta, our users, or others
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • Consent: With your explicit consent for any other purpose

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Industry-standard encryption for data transmission and storage
  • Secure servers with regular security audits
  • Limited access to personal information on a need-to-know basis
  • Regular security training for our team
  • Secure password requirements and authentication processes

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and personal data
  • Portability: Receive your data in a structured, commonly used format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limited processing of your data

To exercise these rights, please contact us at privacy@tangkicinta.com. We will respond to your request within 30 days.

8. Children's Privacy

TangkiCinta is designed for use by parents. We do not knowingly collect personal information directly from children under 13. All children's information in our app is provided and managed by parents or guardians. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Effective Date" at the top. Your continued use of TangkiCinta after changes indicates acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@tangkicinta.com

Phone: +62 812 3456 7890

Address: Jakarta, Indonesia

Website: www.tangkicinta.com

Your Trust Matters

Thank you for trusting TangkiCinta with your family's information. We are committed to protecting your privacy and providing a safe, secure experience for all our users.